Experience
ALDI DX
Sep 2022 — PresentIT Consultant · Business Analyst (from Feb 2025)Oct 2025 — Present
- Managed the full lifecycle of introducing Nexthink as the organisation-wide Digital Employee Experience platform, from market analysis and management presentation through contract negotiation, implementation, and scaling to tens of thousands of endpoints
- Developed business value cases and onboarded service and application owners to drive platform adoption
- Built a systematic approach to collecting ROI evidence and demonstrating measurable value to stakeholders and management
- Assumed full product leadership during absences, owning the backlog, driving prioritisation, managing stakeholder escalations, and providing informal team lead guidance to align the team on direction and delivery
- Drove Agile adoption across the wider department
- Established core team processes including backlog refinements and sprint reviews delivered to an international internal customer base across time zones and languages
Senior IT ProfessionalSep 2022 — Jan 2025
- Designed the Zero Trust Client architecture for the full Windows device estate, serving as Work Package Lead on a 10-person cross-functional team
- Led hardware portfolio management including vendor evaluation, testing pipelines, and lifecycle planning
- Introduced a second hardware vendor to reduce single-vendor dependency, holding end-to-end responsibility from initial assessment through SLA negotiation and global rollout preparation
- Responsible for driver, BIOS, and firmware deployment across the device fleet
- Contributed to Citrix DaaS, endpoint encryption, Group Policy management, and automation
E. Winkemann GmbH
Nov 2021 — Aug 2022IT-Systemadministrator
- Assumed full IT System Administration responsibility within a mid-sized company, covering end-user support, device management, network infrastructure, and server operations
- Designed and introduced the company's first IT helpdesk solution, managing the full process from tool selection through implementation and rollout
- Led Microsoft Teams adoption in a hybrid Active Directory environment, delivering in-person and remote training
- Administered approximately 250 client systems
- Managed server infrastructure via VMware vSphere
Burg Wächter KG
Aug 2016 — Oct 2021IT-SystemadministratorJun 2019 — Oct 2021
- Led the Microsoft 365 rollout for the Burg-Wächter Group, including stakeholder consulting, end-user training, and external service provider coordination
- Introduced a structured IT helpdesk system to formalise and improve support processes across the group
- Windows and Linux server administration on VMware ESXi
- Developed automation scripts using AutoIT, PowerShell, and Python
Auszubildender Fachinformatiker für SystemintegrationAug 2016 — Jun 2019
- Graduation project: successfully introduced and configured the CheckMK monitoring platform across the organisation, integrating all central IT components, and assumed ongoing ownership of the system
- Implemented Snipe-IT as the company IT asset management solution
- Developed and maintained the internal IT knowledge base
- Administration of Microsoft Exchange, SAP, and MS-CRM on VMware ESXi with Windows and Red Hat Linux servers